PointClickCare experienced a minor incident on October 9, 2026 affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network), lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)
Update timeline
- investigating Oct 09, 2026, 05:52 PM UTC
We’re aware of an issue where some CCDs may not be arriving as expected. Our teams are investigating and we’ll share an update as soon as we can