PointClickCare incident
National Care Collaboration Network Message Delay
PointClickCare experienced a minor incident on August 3, 2026 affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network), lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)
Update timeline
- investigating Aug 03, 2026, 01:05 AM UTC
We have identified an issue causing outbound message delays as of approximately 7:00 PM ET, further updates to follow.