PointClickCare incident

PAC Management Service Disruption

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on October 9, 2026 affecting PAC Management IQ and PAC Management IQ (PAC Management - US), lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 03:20 PM UTC
Resolved
Oct 09, 2026, 04:20 PM UTC
Duration
1h
Detected by Pingoru
Oct 09, 2026, 03:20 PM UTC

Affected components

PAC Management IQPAC Management IQ (PAC Management - US)

Update timeline

  1. identified Oct 09, 2026, 03:20 PM UTC

    We have identified an issue causing data delays to PAC Management. The cause has been identified and a fix is being implemented.