PointClickCare incident

Secure File Exchange Service Disruption

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on July 28, 2026 affecting Secure File Exchange and Secure File Exchange (eMar Backup Delivery - US), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 08:54 PM UTC
Resolved
Jul 28, 2026, 09:27 PM UTC
Duration
33m
Detected by Pingoru
Jul 28, 2026, 08:54 PM UTC

Affected components

Secure File ExchangeSecure File Exchange (eMar Backup Delivery - US)

Update timeline

  1. investigating Jul 28, 2026, 08:54 PM UTC

    We are investigating a service disruption to Secure File Exchange impacting eMAR backup deliveries as of approximately 1:30 PM EST, further updates to follow.