PointClickCare incident

Acuity Dashboard Access Issue

Major Resolved View vendor source →

PointClickCare experienced a major incident on September 8, 2026 affecting Standardized Content and Standardized Content (Nursing Advantage), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 09:29 PM UTC
Resolved
Sep 08, 2026, 09:51 PM UTC
Duration
21m
Detected by Pingoru
Sep 08, 2026, 09:29 PM UTC

Affected components

Standardized ContentStandardized Content (Nursing Advantage)

Update timeline

  1. investigating Sep 08, 2026, 09:29 PM UTC

    We have identified an issue with the Acuity tab on the Clinical Dashboard in Nursing Advantage. Further updates to follow