PointClickCare incident

Delayed Messages from Integrated Messaging Service

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on July 8, 2026 affecting Integrated Messaging Service and Integrated Messaging Service (US for Integrated Partners) and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 06:26 PM UTC
Resolved
Jul 08, 2026, 08:18 PM UTC
Duration
1h 52m
Detected by Pingoru
Jul 08, 2026, 06:26 PM UTC

Affected components

Integrated Messaging ServiceIntegrated Messaging Service (US for Integrated Partners)User Account Provisioning (UAP) (WWW60)User Account Provisioning (UAP) (ISO-E)User Account Provisioning (UAP) (ISO-B)User Account Provisioning (UAP) (ISO-H)User Account Provisioning (UAP) (ISO-L)User Account Provisioning (UAP) (ISO-S)User Account Provisioning (UAP) (ISO-G)User Account Provisioning (UAP) (WWW19)

Update timeline

  1. identified Jul 08, 2026, 06:26 PM UTC

    We are investigating an issue causing message delay for Integrated Messaging Service as of 10:55am ET, further updates to follow