PointClickCare incident
National Care Collaboration Network Service Disruption
PointClickCare experienced a minor incident on September 18, 2026 affecting National Care Collaboration Network and National Care Collaboration Network (New York Network), lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
National Care Collaboration NetworkNational Care Collaboration Network (New York Network)
Update timeline
- investigating Sep 18, 2026, 06:39 PM UTC
We are investigating a service disruption to National Care Collaboration Network as of 2:20 ET, further updates to follow