PointClickCare experienced a major incident on September 2, 2026 affecting Partner Marketplace and Partner Marketplace (Developer Program - Development) and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Partner MarketplacePartner Marketplace (Developer Program - Development)Partner Marketplace (Developer Program - New Activations)Partner Marketplace (Developer Program - Service Delivery)
Update timeline
- investigating Sep 02, 2026, 04:24 PM UTC
We are investigating a service disruption impacting the Partner Marketplace as of approximately 11:40 AM EST. Vendors may be experiencing 500 or 503 errors when utilizing Marketplace services.