PointClickCare incident

Delayed Reports for NCCN

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on September 8, 2026 affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 01:21 PM UTC
Resolved
Sep 08, 2026, 02:25 PM UTC
Duration
1h 3m
Detected by Pingoru
Sep 08, 2026, 01:21 PM UTC

Affected components

National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)

Update timeline

  1. investigating Sep 08, 2026, 01:21 PM UTC

    We are currently experiencing an issue causing some scheduled reports to be delayed, starting September 7th at 10:00 AM ET. We are currently investigating the issue and will provide another update as it becomes available.