Hexure Outage History

Service Advisory: Microsoft Maintenance Window 06/05 - 06/06 (FireLight UAT, Staging and Production) **Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting June 5, 2026, at 11:00 p.m. Eastern ending by June 6, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: June 5, 2026 End: June 6, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting May 29, 2026, at 11:00 p.m. Eastern ending by May 30, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: May 29, 2026 End: May 30, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting May 22, 2026, at 11:00 p.m. Eastern ending by May 23, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: May 22, 2026 End: May 23, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting May 15, 2026, at 11:00 p.m. Eastern ending by May 16, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: May 15, 2026 End: May 16, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting May 8, 2026, at 11:00 p.m. Eastern ending by May 9, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: May 8, 2026 End: May 9, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting May 1, 2026, at 11:00 p.m. Eastern ending by May 2, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: May 1, 2026 End: May 2, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting April 17, 2026, at 11:00 p.m. Eastern ending by April 18, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: April 17, 2026 End: April 18, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window FireLight UAT Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting April 11, 2026, at 11:00 p.m. Eastern ending by April 12, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT , Staging and Production Environments.** **Maintenance Window** Start: April 11, 2026 End: April 12, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

**Microsoft Maintenance Window- Updated** The Microsoft Maintenance Window scheduled for April 3, 2026 - April 4, 2026 will impact FireLight UAT, Staging and Production. this is a correction to the earlier communication that only referenced Production. . During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you.

**Microsoft Maintenance Window FireLight Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting April 3, 2026, at 11:00 p.m. Eastern ending by April 4, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight Production Environment only.** **Maintenance Window** Start: April 3, 2026 End: April 4, 2026 During active maintenance, FireLight users in the Production environment may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure

We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting March 27, 2026, at 11:00 p.m. Eastern ending by March 27, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight Production Environment only**. **Maintenance Window** Start: March 27, 2026 End: March 28, 2026 During active maintenance, FireLight users in the Production environment may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure