Hexure incident
Service Advisory- We are Experiencing a Firelight Outage.
Resolved after 1 hour 30 minutes, affecting Application and Administration Console and 1 more, on March 25, 2026.
**FireLight Outage Resolved** All FireLight Environments have been restored to normal operations. We will continue to monitor to ensure stability. Thank you for your patience and understanding. Should you experience any issues please submit a JIRA ticket and a member of the Hexure Team will assist you.
Affected components
Update timeline
- investigating Mar 25, 2026, 06:45 PM UTC
**FireLight Outage** Today at 12:35 PM MT our Monitoring detected an issue with the Firelight environments. All Firelight Environments are experiencing an outage at this time. The Hexure team is actively investigating this outage and working to restore full functionality. We will continue to provide regular updates as our work progresses. We apologies for any inconvenience.
- resolved Mar 25, 2026, 08:19 PM UTC
**FireLight Outage Resolved** All FireLight Environments have been restored to normal operations. We will continue to monitor to ensure stability. Thank you for your patience and understanding. Should you experience any issues please submit a JIRA ticket and a member of the Hexure Team will assist you.
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