Hexure incident
Firelight - Limited access from Western Central US
Resolved after 1 day 18 hours, on April 4, 2025.
All users should now be able to access the application from the West Central US region. Microsoft Support engineers identified the network issue and implemented the change which resolved the access issue.
Update timeline
- identified Apr 04, 2025, 09:30 PM UTC
A small subset of users may be unable to reach the FireLight application from the Western Central US due to an Azure networking issue. Our Engineers are engaged with Microsoft Support working to resolve the routing issue and will update upon successful resolution and testing.
- resolved Apr 06, 2025, 03:30 PM UTC
All users should now be able to access the application from the West Central US region. Microsoft Support engineers identified the network issue and implemented the change which resolved the access issue.
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