Hexure incident
Firelight Production - Intermittent Connectivity Issues
Minor
Resolved after 1 hour 30 minutes, affecting Application, on May 21, 2025.
This issue has been resolved and all users should be able to access FireLight without issues. We will be actively monitoring the system today.
Affected components
Application
Update timeline
- identified May 21, 2025, 12:15 PM UTC
The Hexure team has identified an issue on the Firelight Production Environment. We are currently investigating this issue. Users may experience intermittent connectivity issues.
- resolved May 21, 2025, 01:48 PM UTC
This issue has been resolved and all users should be able to access FireLight without issues. We will be actively monitoring the system today.
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