Hexure incident
Service Advisory - FireLight Outage
Resolved after 1 hour 15 minutes, affecting Application and Administration Console and 1 more, on March 7, 2026.
Service Advisory - FireLight Outage FireLight access was interrupted on Saturday March 7 between 6:00 and 7:15 AM MT due to issues with an F5 failover. Our team was able to manually resolve the issue and restore normal service. Our team continued to monitor performance and access over the weekend. No additional issues were observed and we are confident the issue has been resolved. We apologize for any inconvenience. Should you experience any FireLight issues please submit a production support JIRA ticket and a Hexure team member will assist you.
Affected components
Update timeline
- resolved Mar 07, 2026, 01:00 PM UTC
Service Advisory - FireLight Outage FireLight access was interrupted on Saturday March 7 between 6:00 and 7:15 AM MT due to issues with an F5 failover. Our team was able to manually resolve the issue and restore normal service. Our team continued to monitor performance and access over the weekend. No additional issues were observed and we are confident the issue has been resolved. We apologize for any inconvenience. Should you experience any FireLight issues please submit a production support JIRA ticket and a Hexure team member will assist you.
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