Hexure incident
FireLight App Submission via DTCC is currently not available
Resolved after 1 hour, affecting DTCC Subsystem, on October 16, 2025.
The issue with Firelight Application Submission to DTCC has been resolved. The DTCC is now receiving Firelight app transmissions as expected. Queued application will be transmitted as expected. Should you have any questions or issues please submit a JIRA ticket and a Hexure employee will respond.
Affected components
Update timeline
- identified Oct 15, 2025, 09:00 PM UTC
FireLight Application Submission via the DTCC is currently not available. We have identified the root cause of this issue and are actively working to correct it. When the issue is resolved we will resume transmission of all queued applications. We apologize for the inconvenience. Should you have any questions regarding this please submit a JIRA ticket and a Hexure employee will respond.
- resolved Oct 16, 2025, 03:41 PM UTC
The issue with Firelight Application Submission to DTCC has been resolved. The DTCC is now receiving Firelight app transmissions as expected. Queued application will be transmitted as expected. Should you have any questions or issues please submit a JIRA ticket and a Hexure employee will respond.
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