Hexure incident
Service Advisory- Intermittent FireLight Performance Issues
Resolved after 30 minutes, on March 2, 2026.
**Service Advisory- Intermittent FireLight Performance Issues** Earlier this afternoon some FireLight users experienced intermittent performance issues. The team was able to quickly resolve the issue and restore normal system performance. If you experience issues, please submit a production support JIRA ticket and a Hexure team member will respond. We appreciate your patience and apologize for any inconvenience.
Update timeline
- resolved Mar 02, 2026, 09:15 PM UTC
**Service Advisory- Intermittent FireLight Performance Issues** Earlier this afternoon some FireLight users experienced intermittent performance issues. The team was able to quickly resolve the issue and restore normal system performance. If you experience issues, please submit a production support JIRA ticket and a Hexure team member will respond. We appreciate your patience and apologize for any inconvenience.
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