Hexure incident

FireLight Application: Issue Identified 10.31.25

Minor

Resolved after 13 hours, on October 31, 2025.

resolved Oct 31, 2025, 08:39 PM UTC

**Resolved: FireLight Application: Issue Identified 10.31.25** The root cause for the issue impacting opening applications within the FireLight environment has been identified and fully resolved. Thank you for your patience while we worked to restore full functionality.

Started
Oct 31, 2025, 07:45 AM UTC
Resolved
Oct 31, 2025, 08:45 PM UTC
Duration
13h
Detected by Pingoru
Oct 31, 2025, 07:45 AM UTC

Update timeline

  1. identified Oct 31, 2025, 06:44 PM UTC

    **FireLight Application: Issue Identified 10.31.25** We are currently experiencing issues opening Applications within the FireLight application environment. The Hexure team is urgently investigating and will resolve this issue as quickly as possible to minimize any impact on your business. We will continue to provide updates until the issue is fully resolved. Thank you for your patience and understanding.

  2. resolved Oct 31, 2025, 08:39 PM UTC

    **Resolved: FireLight Application: Issue Identified 10.31.25** The root cause for the issue impacting opening applications within the FireLight environment has been identified and fully resolved. Thank you for your patience while we worked to restore full functionality.

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