Hexure incident

Azure outage impacting Hosted Foresight and IXN Quoting Availability

Minor

Resolved after 7 hours 24 minutes, on October 29, 2025.

resolved Oct 29, 2025, 11:25 PM UTC

**UPDATE- Incident has been resolved ** Access to ForeSight (hosted by Hexure) and Hexure Quoting tools has been fully restored. We will continue to monitor Azure to ensure stability and work closely with Microsoft to address any issues promptly. Thank you for your patience and understanding.

Started
Oct 29, 2025, 04:00 PM UTC
Resolved
Oct 29, 2025, 11:24 PM UTC
Duration
7h 24m
Detected by Pingoru
Oct 29, 2025, 04:00 PM UTC

Update timeline

  1. identified Oct 29, 2025, 04:00 PM UTC

    Azure is currently experiencing an outage that is impacting access to ForeSight(Hosted by Hexure) and IXN quoting tools. The outage is related to Azure Front Door (AFD). We are in contact with Microsoft and working diligently to resolve the issue. Microsoft has shared the following update: At 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues shortly. We are actively investigating the underlying issue and additional mitigation actions. We will provide an update when the issue has been resolved. Thank you for your patience as we work to restore full functionality and access.

  2. identified Oct 29, 2025, 07:02 PM UTC

    **Update** We continue to monitor the Microsoft Azure outage. Some services are starting to return to normal but the situation is not yet resolved. Azure is currently experiencing an outage that is impacting access to ForeSight (Hosted by Hexure) and Hexure quoting tools. The outage is related to Azure Front Door (AFD). We are in contact with Microsoft and working diligently to resolve the issue. Thank you for your patience as we work to restore full functionality and access.

  3. monitoring Oct 29, 2025, 08:49 PM UTC

    **UPDATE** Hosted Foresight and IXN Quoting is now available. We will continue to monitor Microsoft Azure Updates. Thank you for your patience.

  4. resolved Oct 29, 2025, 11:25 PM UTC

    **UPDATE- Incident has been resolved ** Access to ForeSight (hosted by Hexure) and Hexure Quoting tools has been fully restored. We will continue to monitor Azure to ensure stability and work closely with Microsoft to address any issues promptly. Thank you for your patience and understanding.

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