Hexure incident
Service Advisory - DTCC Attachment Transmission Failures
Resolved after 3 days 6 hours, affecting DTCC Subsystem, on February 28, 2026.
**DTCC Attachment Transmission Failures - Incident Resolved** Our Firelight clients experienced failed DTCC attachment transmissions starting on February 28, 2026. On March 3, 2026 our team resolved the issue with an update to an expired certificate. All pending attachments that were impacted have been transmitted now that this issue has been resolved. We apologize for this inconvenience. Should you experience any issue please submit a production support JIRA ticket and a member of the Hexure team will assist you..
Affected components
Update timeline
- resolved Feb 28, 2026, 02:00 PM UTC
**DTCC Attachment Transmission Failures - Incident Resolved** Our Firelight clients experienced failed DTCC attachment transmissions starting on February 28, 2026. On March 3, 2026 our team resolved the issue with an update to an expired certificate. All pending attachments that were impacted have been transmitted now that this issue has been resolved. We apologize for this inconvenience. Should you experience any issue please submit a production support JIRA ticket and a member of the Hexure team will assist you..
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