Is Hexure down?

Last checked 9m ago
Current status
Hexure is up

No incidents right now.

Official status page: https://trust.hexure.com · Polled every 5 minutes · 21 components tracked

Hexure is operational right now. Last checked 9m ago; the most recent incident resolved 4d ago.

Real-time Hexure status, recent outages, and incident history — pulled directly from Hexure's official status page at https://trust.hexure.com every 5 minutes. Pingoru tracks 21 Hexure services and has captured 26 incidents in the last 90 days (99.10% uptime). Get email, Slack, Discord, or webhook alerts the moment Hexure reports a new incident — free for 5 monitors, no credit card.

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Hexure uptime 99.10% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8h
    Started Sep 12, 2026, 03:00 AM UTC · Resolved Sep 12, 2026, 11:00 AM UTC
    Timeline · 1 update
    • monitoring · Sep 12, 2026, 03:00 AM UTC

      **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting September 11, 2026, at 11:00 p.m. Eastern ending by September 12, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: September 11, 2026 End: September 12, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure by iCapital Team

    Latest: **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance st…

  2. Resolved 1h
    Started Sep 12, 2026, 12:00 AM UTC · Resolved Sep 12, 2026, 01:00 AM UTC
    Timeline · 5 updates
    • monitoring · Sep 11, 2026, 11:08 PM UTC

      ** FireLight 2.48 Off-Cycle Maintenance 09/11/26 (UAT, Staging) to Begin at 6:00 p.m. MT**  We will begin the deployment of the FireLight 2.48 off-cycle maintenance 09/11/26 to UAT at 6:00 p.m. MT (8:00 p.m. ET) during which time UAT will be offline.   Below is the anticipated timeline for this maintenance. **Timeline: Thursday September 11, 2026 ** 6:00 p.m. MT – Begin deployment to UAT 7:00 p.m. MT – Bring UAT back online 7:00 p.m. MT – Begin Deployment to Staging 8:00 p.m. MT – Bring Staging back online We will communicate if there are any major delays.

    • monitoring · Sep 12, 2026, 12:00 AM UTC

      **FireLight 2.48 Off-Cycle Maintenance 9/11(UAT, Staging)** On Friday, September 11, we will be deploying an off-cycle update to FireLight UAT and Staging. This update is required to enable testing of changes to the signing ceremony related to ensuring non-natural entities are not represented as Signers in the signing ceremony. **We will deploy the FireLight 2.48 Off-Cycle Maintenance 09/11/2026 to UAT and Staging, starting at 6:00 p.m. MT.** Below is the anticipated timeline for this maintenance. We will communicate if there are any major delays. **Timeline: Friday September 11, 2026** • 6:00 p.m. MT – Begin deployment to UAT • 7:00 p.m. MT – Bring UAT back online • 7:00 p.m. MT – Begin Deployment to Staging • 8:00 p.m. MT –Bring Staging back online We will provide updates on the Trust Center throughout the patch process and when the patch is complete. For questions or assistance, please submit a Jira ticket, and a Hexure team member will assist you.

    • monitoring · Sep 12, 2026, 12:01 AM UTC

      ** FireLight 2.48 Off-Cycle Maintenance 09/11/2026(UAT, Staging) Has Begun**      UAT has been taken down, and the 2.48 off-cycle patch 09/11/2026 is being installed on UAT at this time.     We will deploy the patch to staging at 7:00 p.m. MT.

    • monitoring · Sep 12, 2026, 12:39 AM UTC

      **FireLight 2.48 Off-Cycle Patch 09/11/2026(UAT, Staging) Is Being Deployed to Staging**      Staging has been taken down, and the 2.48 off-cycle patch 09/2/2026 is being installed on staging at this time.

    • monitoring · Sep 12, 2026, 01:03 AM UTC

      **FireLight 2.48 Off-Cycle Patch 09/11/2026 Staging Deployment Complete**     The 2.48 off-cycle patch 09/11/2026 deployment to staging is complete.     The FireLight 2.48 off-cycle patch has been successfully deployed to UAT and Staging. If you experience any issues with the update, please submit a Jira ticket and our support team will assist you.

    Latest: **FireLight 2.48 Off-Cycle Patch 09/11/2026 Staging Deployment Complete** The 2.48 off-cycle patch 09/11/2026 deployment to staging is complete. The FireLight 2.48 off-cycle patch …

  3. Resolved 8h
    Started Sep 05, 2026, 03:00 AM UTC · Resolved Sep 05, 2026, 11:00 AM UTC
    Timeline · 1 update
    • monitoring · Sep 05, 2026, 03:00 AM UTC

      **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting September 4, 2026, at 11:00 p.m. Eastern ending by September 5, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: September 4, 2026 End: September 5, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure by iCapital Team

    Latest: **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance st…

  4. Resolved 8h
    Started Aug 29, 2026, 03:00 AM UTC · Resolved Aug 29, 2026, 11:00 AM UTC
    Timeline · 1 update
    • monitoring · Aug 29, 2026, 03:00 AM UTC

      **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting August 28, 2026, at 11:00 p.m. Eastern ending by August 29, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: August 28, 2026 End: August 29, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. iCapital Team

    Latest: **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance st…

  5. Resolved
    Started Aug 27, 2026, 06:00 AM UTC · Resolved Aug 27, 2026, 06:00 AM UTC
    Timeline · 1 update
    • monitoring · Aug 27, 2026, 06:00 AM UTC

      **The Firelight 2.48 Off-Cycle Maintenance 08/27(UAT, Staging) and 8/31 (Production) has been postponed** We are postponing the Firelight Off Cycle Maintenance scheduled for August 27th (UAT, Staging) and Monday August 31, 2026(Production) to allow for additional testing and validation of the changes. We will provide an update when the deployment has been rescheduled. We apologize for any inconvenience this may cause. For questions or assistance, please submit a Jira ticket, and a ICapital team member will assist you.

    Latest: **The Firelight 2.48 Off-Cycle Maintenance 08/27(UAT, Staging) and 8/31 (Production) has been postponed** We are postponing the Firelight Off Cycle Maintenance scheduled for August…

See the full Hexure outage history

13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 18 incidents View full outage history →