ServiceTitan incident
Login Issues - Some Tenants May Be Unable to Login
ServiceTitan experienced a major incident on July 17, 2025 affecting Office, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 17, 2025, 04:16 PM UTC
We are currently experiencing issues with login, so ServiceTitan users may be unable to access the app. Our engineers have identified the cause and are working on a resolution but there is no current ETA. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Jul 17, 2025, 04:30 PM UTC
Regarding the recent issues with login, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Jul 17, 2025, 05:18 PM UTC
We have not seen any further issues with login and have confirmed the root cause to be resolved. We thank you for your patience with this matter. Please reach out to us in Support if you have additional issues and we will be happy to assist!