Resolved after 1 hour 10 minutes, affecting Office and Telephony Platform: Inbound Calling and 1 more, on October 10, 2026.
The issue has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Affected components
Update timeline
- investigating Oct 10, 2026, 12:28 AM UTC
We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out. We greatly appreciate your patience & understanding as we work towards a resolution.
- monitoring Oct 10, 2026, 12:40 AM UTC
We have deployed a fix for the issue impacting Enterprise Hub and ServiceTitan Office, and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
- resolved Oct 10, 2026, 01:38 AM UTC
The issue has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
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