Resolved after 1 hour 41 minutes, affecting Telephony Platform: Inbound Calling, on October 14, 2026.
The issue impacting CCPro has been fully resolved by our 3rd party provider, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Affected components
Update timeline
- investigating Oct 14, 2026, 06:07 PM UTC
We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
- monitoring Oct 14, 2026, 06:16 PM UTC
Our 3rd party provider has deployed a fix for the issue impacting CCPro, and we are seeing services begin to recover. We are actively monitoring the situation to ensure full stability. Thank you for your understanding & support.
- resolved Oct 14, 2026, 07:48 PM UTC
The issue impacting CCPro has been fully resolved by our 3rd party provider, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
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