Resolved after 27 minutes, affecting Office, on June 30, 2026.
The issue impacting call bubbles has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Affected components
Update timeline
- investigating Jun 30, 2026, 11:53 PM UTC
We are currently investigating an issue with a 3rd party service provider that is impacting call bubbles. Users may be receiving calls where call bubbles are not populating. Please refresh if this issue occurs. After the call is complete if the call bubble does not disappear, please attempt a refresh as well. We greatly appreciate your patience as we work with our partner to resolve this.
- monitoring Jul 01, 2026, 12:05 AM UTC
We have tested and confirmed that call bubbles are now functioning normally. We are actively monitoring the situation to ensure full stability. Thank you for your understanding & support.
- resolved Jul 01, 2026, 12:21 AM UTC
The issue impacting call bubbles has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
Your product runs on more than ServiceTitan
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services