ServiceTitan incident

Errors Accessing ServiceTitan

Resolved after 48 minutes, affecting Office, on May 27, 2026.

monitoring May 27, 2026, 06:49 PM UTC

We have deployed a fix for the issue and are currently monitoring the system to ensure full recovery. We have not encountered any further errors since 11:10 AM pacific. We greatly appreciate your continued patience & understanding.

Started
May 27, 2026, 06:11 PM UTC
Resolved
May 27, 2026, 07:00 PM UTC
Duration
48m
Detected by Pingoru
May 27, 2026, 06:11 PM UTC

Affected components

Office

Update timeline

  1. investigating May 27, 2026, 06:11 PM UTC

    We are actively investigating an issue that is causing difficulties accessing the ST application. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work towards a resolution.

  2. investigating May 27, 2026, 06:25 PM UTC

    We have not had any additional errors since ~11:10 AM pacific time. Our engineers are continuing to investigate the issue.

  3. monitoring May 27, 2026, 06:49 PM UTC

    We have deployed a fix for the issue and are currently monitoring the system to ensure full recovery. We have not encountered any further errors since 11:10 AM pacific. We greatly appreciate your continued patience & understanding.

  4. resolved May 27, 2026, 07:00 PM UTC

    This incident has been resolved.

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