ServiceTitan experienced a major incident on May 27, 2026 affecting Office, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 06:11 PM UTC
We are actively investigating an issue that is causing difficulties accessing the ST application. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work towards a resolution.
- investigating May 27, 2026, 06:25 PM UTC
We have not had any additional errors since ~11:10 AM pacific time. Our engineers are continuing to investigate the issue.
- monitoring May 27, 2026, 06:49 PM UTC
We have deployed a fix for the issue and are currently monitoring the system to ensure full recovery. We have not encountered any further errors since 11:10 AM pacific. We greatly appreciate your continued patience & understanding.
- resolved May 27, 2026, 07:00 PM UTC
This incident has been resolved.