ServiceTitan incident
Outbound Calls: Downstream Provider Service Availability Issue
Resolved after 7 hours 47 minutes, affecting Telephony Platform: Outbound Calling and Telephony Platform: Outbound Calling, on August 11, 2026.
Our 3rd party provider has deployed a fix for the issue impacting outbound calls, and we are seeing services recovering. We are actively monitoring the situation to ensure full stability. Thank you for your understanding & support.
Affected components
Update timeline
- investigating Aug 11, 2026, 03:38 AM UTC
We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
- monitoring Aug 11, 2026, 04:10 AM UTC
Our 3rd party provider has deployed a fix for the issue impacting outbound calls, and we are seeing services recovering. We are actively monitoring the situation to ensure full stability. Thank you for your understanding & support.
- resolved Aug 11, 2026, 11:25 AM UTC
This incident has been resolved.
Your product runs on more than ServiceTitan
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services