ServiceTitan experienced a minor incident on February 26, 2026 affecting Office and Mobile App, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 09:03 PM UTC
We are currently experiencing issues in which ServiceTitan users may be receiving 500 errors across various features/pages on office and mobile. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- investigating Feb 26, 2026, 09:42 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 26, 2026, 10:32 PM UTC
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Feb 26, 2026, 10:56 PM UTC
This incident has been resolved.