ServiceTitan incident

Performance Issues

Resolved after 1 hour 53 minutes, affecting Office and Mobile App, on February 26, 2026.

monitoring Feb 26, 2026, 10:32 PM UTC

Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

Started
Feb 26, 2026, 09:03 PM UTC
Resolved
Feb 26, 2026, 10:56 PM UTC
Duration
1h 53m
Detected by Pingoru
Feb 26, 2026, 09:03 PM UTC

Affected components

OfficeMobile App

Update timeline

  1. investigating Feb 26, 2026, 09:03 PM UTC

    We are currently experiencing issues in which ServiceTitan users may be receiving 500 errors across various features/pages on office and mobile. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!

  2. investigating Feb 26, 2026, 09:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 26, 2026, 10:32 PM UTC

    Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

  4. resolved Feb 26, 2026, 10:56 PM UTC

    This incident has been resolved.

Your product runs on more than ServiceTitan

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →