ServiceTitan incident

CCPro 3rd Party Issue

Major Ongoing View vendor source →

ServiceTitan is currently experiencing a major incident affecting Telephony Platform: Inbound Calling, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 04:55 PM UTC
Resolved
Ongoing
Duration
● 2h 13m
Detected by Pingoru
May 11, 2026, 04:55 PM UTC

Affected components

Telephony Platform: Inbound Calling

Update timeline

  1. investigating May 11, 2026, 04:55 PM UTC

    We are currently investigating an issue with a 3rd party service provider that is impacting CCPro, and users may experience issues with Inbound Calling. We greatly appreciate your patience as we work with our partner to resolve this.

  2. identified May 11, 2026, 06:54 PM UTC

    The issue has been identified and a fix is being implemented.