ServiceTitan experienced a notice incident on July 30, 2025 affecting Office, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2025, 07:26 PM UTC
We are currently experiencing issues in which ServiceTitan users may encounter slowness, lag, or downtime across various services. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Jul 30, 2025, 08:44 PM UTC
Regarding our performance issues, our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. If you are still encountering slowness or errors, please attempt to clear your cache and try again, as our metrics have fully recovered. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Jul 31, 2025, 12:19 AM UTC
This incident has been resolved.