ServiceTitan experienced a notice incident on September 3, 2025 affecting Office and Messaging: SMS Inbound and 1 more component, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2025, 04:01 PM UTC
We are investigating a variety of reported issues such as SMS failures, financing, estimates and invoices and have several of our engineers actively looking into resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring Sep 03, 2025, 06:51 PM UTC
Our engineers believe that they have fixed the underlying cause of our various issues and are currently monitoring for further recurrences. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Sep 03, 2025, 07:14 PM UTC
This incident has been resolved.