SailPoint incident

ARM WhatIF analysis is currently experiencing a service disruption.

Critical Resolved View vendor source →

SailPoint experienced a critical incident on September 25, 2025 affecting Virginia East US 2 and Ireland North Europe, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 08:34 PM UTC
Resolved
Sep 25, 2025, 09:23 PM UTC
Duration
49m
Detected by Pingoru
Sep 25, 2025, 08:34 PM UTC

Affected components

Virginia East US 2Ireland North Europe

Update timeline

  1. investigating Sep 25, 2025, 08:34 PM UTC

    SailPoint is investigating an issue with ARM WhatIf Analysis that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. investigating Sep 25, 2025, 09:10 PM UTC

    We continue to investigate this issue.

  3. resolved Sep 25, 2025, 09:23 PM UTC

    This issue has been resolved.