SailPoint incident

NERM in FedRAMP is currently experiencing a service disruption

Major Resolved View vendor source →

SailPoint experienced a major incident on September 25, 2026 affecting FedRAMP us-gov-west-1, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 02:52 PM UTC
Resolved
Sep 25, 2026, 04:20 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 25, 2026, 02:52 PM UTC

Affected components

FedRAMP us-gov-west-1

Update timeline

  1. investigating Sep 25, 2026, 02:52 PM UTC

    SailPoint is investigating an issue with NERM that is currently impacting some of our customers

  2. resolved Sep 25, 2026, 04:20 PM UTC

    This incident has been resolved.