SailPoint incident

Search is currently experiencing a service disruption.

Minor Resolved View vendor source →

SailPoint experienced a minor incident on May 22, 2026 affecting N. Virginia us-east-1 and N. Virginia us-east-1, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 01:07 PM UTC
Resolved
May 22, 2026, 06:47 PM UTC
Duration
5h 40m
Detected by Pingoru
May 22, 2026, 01:07 PM UTC

Affected components

N. Virginia us-east-1N. Virginia us-east-1

Update timeline

  1. investigating May 22, 2026, 01:07 PM UTC

    SailPoint is investigating an issue with Search feature that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. investigating May 22, 2026, 01:10 PM UTC

    We are continuing to investigate this issue.

  3. identified May 22, 2026, 01:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 22, 2026, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 22, 2026, 06:47 PM UTC

    This incident has been resolved.