SailPoint incident

Identity Security Cloud is currently experiencing a service disruption.

Major Resolved View vendor source →

SailPoint experienced a major incident on September 3, 2026 affecting Oregon us-west-2, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:29 PM UTC
Resolved
Sep 03, 2026, 11:48 PM UTC
Duration
1h 18m
Detected by Pingoru
Sep 03, 2026, 10:29 PM UTC

Affected components

Oregon us-west-2

Update timeline

  1. investigating Sep 03, 2026, 10:29 PM UTC

    SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. investigating Sep 03, 2026, 10:32 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 03, 2026, 11:04 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 03, 2026, 11:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 03, 2026, 11:48 PM UTC

    This incident has been resolved.