SailPoint incident

Identity Security Cloud is currently experiencing an issue while loading identities

Minor Ongoing View vendor source →

SailPoint is currently experiencing a minor incident affecting Frankfurt eu-central-1, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:57 PM UTC
Resolved
Ongoing
Duration
● 3h 32m
Detected by Pingoru
Jun 03, 2026, 01:57 PM UTC

Affected components

Frankfurt eu-central-1

Update timeline

  1. investigating Jun 03, 2026, 01:57 PM UTC

    SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers when loading and displaying identities. We are working on addressing the service disruption and will provide an update upon resolution.

  2. identified Jun 03, 2026, 03:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.