SailPoint incident

Service Disruption affecting Confluent Cloud in AWS us-west-2

Major Resolved View vendor source →

SailPoint experienced a major incident on September 21, 2026, lasting 8h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 05:33 PM UTC
Resolved
Sep 22, 2026, 02:32 AM UTC
Duration
8h 58m
Detected by Pingoru
Sep 21, 2026, 05:33 PM UTC

Update timeline

  1. investigating Sep 21, 2026, 05:33 PM UTC

    We are actively investigating an incident causing multiple service disruptions for Confluent Cloud clusters hosted in the AWS us-west-2 region . Impacted Components: Kafka Clusters (Data Plane) Schema Registry Managed Connectors Confluent Cloud Console / APIs

  2. investigating Sep 21, 2026, 05:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 21, 2026, 05:51 PM UTC

    The vendor has indicated that they are working to restore the issue. Sailpoint is no longer seeing errors from the vendor and we will continue to monitor the services.

  4. resolved Sep 22, 2026, 02:32 AM UTC

    This incident has been resolved.