SailPoint incident

Entitlements is currently experiencing a service disruption in US-GOV-West-1

Notice Resolved View vendor source →

SailPoint experienced a notice incident on May 19, 2026, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 09:22 PM UTC
Resolved
May 19, 2026, 10:04 PM UTC
Duration
42m
Detected by Pingoru
May 19, 2026, 09:22 PM UTC

Update timeline

  1. investigating May 19, 2026, 09:22 PM UTC

    SailPoint is investigating an issue with Entitlements in US-GOV-WEST-1 that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. identified May 19, 2026, 09:54 PM UTC

    The issue has been identified and fix is being implemented.

  3. resolved May 19, 2026, 10:04 PM UTC

    This incident has been resolved.