SailPoint incident

Password reset and synch are currently experiencing a service disruption in EU-Central-1

Minor Resolved View vendor source →

SailPoint experienced a minor incident on September 24, 2026 affecting Frankfurt eu-central-1, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 06:46 PM UTC
Resolved
Sep 24, 2026, 07:22 PM UTC
Duration
36m
Detected by Pingoru
Sep 24, 2026, 06:46 PM UTC

Affected components

Frankfurt eu-central-1

Update timeline

  1. investigating Sep 24, 2026, 06:46 PM UTC

    SailPoint is investigating an issue with Password management that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. resolved Sep 24, 2026, 07:22 PM UTC

    This issue has been resolved.