SailPoint incident

ISC is currently experiencing a service disruption

Minor Resolved View vendor source →

SailPoint experienced a minor incident on September 4, 2026 affecting Oregon us-west-2, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 04:56 PM UTC
Resolved
Sep 04, 2026, 10:13 PM UTC
Duration
5h 16m
Detected by Pingoru
Sep 04, 2026, 04:56 PM UTC

Affected components

Oregon us-west-2

Update timeline

  1. investigating Sep 04, 2026, 04:56 PM UTC

    SailPoint is investigating an issue with ISC that is currently impacting some of our customers. We are working on addressing the service disruption.

  2. investigating Sep 04, 2026, 05:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 04, 2026, 07:06 PM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 04, 2026, 08:10 PM UTC

    We are continuing to investigate this issue and will continue to provide updates as our investigation progresses.

  5. investigating Sep 04, 2026, 09:19 PM UTC

    We are continuing to investigate this issue and will continue to provide updates as our investigation progresses.

  6. identified Sep 04, 2026, 10:08 PM UTC

    The issue has been identified and a fix is being implemented.

  7. resolved Sep 04, 2026, 10:13 PM UTC

    We have mitigated the service disruption with ISC.