Qualys Outage History

Qualys partial outage View live status →

Pingoru has recorded 178 incidents for Qualys: 178 in the last 12 months and 49 in the last 90 days.

Source: status.qualys.com

178incidents recorded
178last 12 months
49last 90 days
2 daystypical duration
Incidents per month
02040AprMayJunJulAugSepOct13
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct58%
Pingoru began tracking Qualys in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202630663 of 720 (92%)
May 202624651 of 744 (88%)
June 202616503 of 720 (70%)
July 202637716 of 744 (96%)
August 202618506 of 744 (68%)
September 202613299 of 720 (42%)
October 202613344 of 591 (58%)

Incidents, newest first

Minor April 24, 2026 US Platform 2: VM and PC On-Demand Report Issue [IM-12607] 4h 40m Policy Audit (PA), Vulnerability Management (VM)

Started Apr 24, 2026, 12:35 AM UTC· resolved Apr 24, 2026, 05:15 AM UTC

  1. investigating Apr 24, 2026, 12:35 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that causes errors when launching On-Demand Reports. Some users may encounter errors or experience longer-than-expected launch times for their reports. We will provide updates as more information becomes available. Ticket reference for this issue: IM-12607.

  2. monitoring Apr 24, 2026, 02:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 05:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026 US Platform 3: Slow performance observed for WAS and CSAM API (IM-12602) 14d 20h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Web Application Scanning (WAS)

Started Apr 21, 2026, 05:14 PM UTC· resolved May 06, 2026, 01:58 PM UTC

  1. investigating Apr 21, 2026, 05:14 PM UTC

    Qualys Cloud Operations is currently investigating an issue that is impacting WAS API performance on US Platform 3. Further updates will be shared as they become available. The ticket reference for this incident is IM-12602.

  2. investigating Apr 22, 2026, 04:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 23, 2026, 10:16 PM UTC

    Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent error codes 400 or 401. The team is currently working on a fix. Further updates will be provided as they become available. The ticket reference for this incident is IM-12602.

  4. monitoring Apr 27, 2026, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 06, 2026, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026 EU Platform 2: Schedule VM/PC Scans, Reports Failure & UI Login Errors [IM-12600] 5h 7m Policy Audit (PA), Vulnerability Management (VM)

Started Apr 21, 2026, 09:52 AM UTC· resolved Apr 21, 2026, 02:59 PM UTC

  1. investigating Apr 21, 2026, 09:52 AM UTC

    The Qualys Cloud Platform Operations team has identified an issue where scheduled VM/PC scans and reports are currently failing. Our team is actively investigating the root cause and working toward a resolution. Further updates will be provided as more information becomes available. Incident Reference: IM-12600

  2. identified Apr 21, 2026, 11:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 02:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026 All Shared Platforms: WAS Authentication is failed with parameterized credentials 2d 17h Web Application Scanning (WAS), Web Application Scanning (WAS), Web Application Scanning (WAS), Web Application Scanning (WAS) and 11 more

Started Apr 17, 2026, 12:32 PM UTC· resolved Apr 20, 2026, 06:29 AM UTC

  1. investigating Apr 17, 2026, 12:32 PM UTC

    Qualys Cloud Operations has detected an issue impacting WAS/TAS authentication scans when parameterized credentials are used in the latest WAS 10.16 release. Further updates will be shared as they become available. Workaround: As a temporary workaround, users are advised to disable the “Add credentials to Selenium Script” option and instead manually hardcode the required credential values directly into the Selenium script. This approach has been verified to restore successful authentication. The ticket reference for this incident is IM-12596.

  2. identified Apr 17, 2026, 01:29 PM UTC

    The issue has been identified and currently working on the fix.

  3. resolved Apr 20, 2026, 06:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026 EU Platform 2: Delay in VM Scan Processing [IM-12595] 10h 7m Vulnerability Management (VM)

Started Apr 16, 2026, 11:43 PM UTC· resolved Apr 17, 2026, 09:50 AM UTC

  1. investigating Apr 16, 2026, 11:43 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12595.

  2. monitoring Apr 17, 2026, 04:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 09:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 16, 2026 US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) 5d 1h Vulnerability Management (VM), Vulnerability Management (VM), Vulnerability Management (VM), Vulnerability Management (VM) and 6 more

Started Apr 16, 2026, 01:48 PM UTC· resolved Apr 21, 2026, 02:54 PM UTC

  1. investigating Apr 16, 2026, 01:48 PM UTC

    US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 are currently experiencing issues where the scheduled report was not launched at the scheduled time. The Qualys Cloud Platform Operations team is actively investigating the issue. Reference Incident: IM-12593

  2. investigating Apr 16, 2026, 02:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 16, 2026, 02:05 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 16, 2026, 02:10 PM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 16, 2026, 02:19 PM UTC

    We are continuing to investigate this issue.

  6. investigating Apr 16, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  7. investigating Apr 16, 2026, 02:27 PM UTC

    We are continuing to investigate this issue.

  8. identified Apr 16, 2026, 06:16 PM UTC

    The issue has been identified and a fix is being implemented.

  9. monitoring Apr 16, 2026, 11:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. monitoring Apr 17, 2026, 05:49 PM UTC

    We are continuing to monitor for any further issues.

  11. resolved Apr 21, 2026, 02:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026 EU Platform 1: Container Security (CS) Users may experience a delay in scan processing for containers and images from API/UI [IM-12592] 5h 28m Container Security (CS)

Started Apr 16, 2026, 02:05 AM UTC· resolved Apr 16, 2026, 07:33 AM UTC

  1. investigating Apr 16, 2026, 02:05 AM UTC

    Impact : Container Security (CS) Users may experience a delay in scan processing for containers and images from API/UI. The customer may not able to view details of images that are scanned via CI/CD sensor. The Qualys Cloud Platform Operations team is actively investigating the issue on EU Platform 1. The ticket reference for this incident is IM-12592.

  2. monitoring Apr 16, 2026, 06:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 07:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026 US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584) 20h 30m Container Security (CS)

Started Apr 13, 2026, 10:28 PM UTC· resolved Apr 14, 2026, 06:59 PM UTC

  1. investigating Apr 13, 2026, 10:28 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that is causing delay in scan processing for containers via API/UI. Further details will be provided as they become available. The ticket reference for this incident is IM-12584

  2. monitoring Apr 14, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026 US Platform 1, US Platform 2, US Platform 3, EU Platform 2, EU Platform 3 & IN Platform 1: Users are observing a slowness in loading the PA module (IM-12583) 4d 9h Policy Audit (PA), Policy Audit (PA), Policy Audit (PA), Policy Audit (PA) and 8 more

Started Apr 13, 2026, 04:34 PM UTC· resolved Apr 18, 2026, 01:47 AM UTC

  1. investigating Apr 13, 2026, 04:34 PM UTC

    US Platform 2, US Platform 3, EU Platform2 and In Platform 1 are currently experiencing slowness when loading the policy audit module. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12583

  2. monitoring Apr 13, 2026, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 14, 2026, 03:56 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 14, 2026, 03:57 AM UTC

    We are continuing to monitor for any further issues.

  5. investigating Apr 14, 2026, 01:31 PM UTC

    We are currently investigating this issue.

  6. investigating Apr 15, 2026, 09:43 AM UTC

    We are continuing to investigate this issue.

  7. investigating Apr 15, 2026, 02:25 PM UTC

    We are continuing to investigate this issue.

  8. investigating Apr 16, 2026, 02:33 PM UTC

    We are continuing to investigate this issue.

  9. identified Apr 17, 2026, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  10. resolved Apr 18, 2026, 01:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026 UK Platform 1: User experiences a sync delay when creating a new user in the administration module. (IM-12579) 21h 37m Policy Audit (PA), Vulnerability Management (VM)

Started Apr 13, 2026, 01:25 PM UTC· resolved Apr 14, 2026, 11:02 AM UTC

  1. investigating Apr 13, 2026, 01:25 PM UTC

    The Qualys Cloud Operations team is investigating an issue where users are experiencing a sync delay when creating a new user in the administration module. Further details will be provided as they become available. The ticket reference for this incident is IM-12579.

  2. monitoring Apr 13, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 11, 2026 US Platform 1: VM scans processing issue due to high lag on JDC topic (IM-12580) 1d 7h Vulnerability Management (VM)

Started Apr 11, 2026, 07:45 AM UTC· resolved Apr 12, 2026, 03:09 PM UTC

  1. investigating Apr 11, 2026, 07:45 AM UTC

    Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 where the VM scans are stuck in Loading state due to high lag on JDC topic. Further updates will be shared as they become available. The ticket Reference for this incident is IM-12580.

  2. monitoring Apr 11, 2026, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 12, 2026, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026 Platform: UK1, US4, US5, KSA, AE, EU3, AU : Tag Based [QQL] Queries Not Returning Expected Assets (IM-12569) 8d 5h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 24 more

Started Apr 09, 2026, 12:18 PM UTC· resolved Apr 17, 2026, 05:44 PM UTC

  1. investigating Apr 09, 2026, 12:18 PM UTC

    Customers running tag-based QQL queries in the VMDR Vulnerabilities tab and in GAV/CSAM may observe that some assets are not being returned in the results. This issue is impacting multiple dashboards, widgets, and all users.

  2. monitoring Apr 09, 2026, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 9, 2026 IN Platform 1: PC - UI services are impacted( IM-12578) 3h 11m Policy Audit (PA)

Started Apr 09, 2026, 06:43 AM UTC· resolved Apr 09, 2026, 09:54 AM UTC

  1. investigating Apr 09, 2026, 06:43 AM UTC

    The Qualys Cloud Operations Team is investigating the issue causing access to the Policy Audit UI. Ticket reference for this activity: IM-12578

  2. investigating Apr 09, 2026, 07:45 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2026, 07:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026 US Platform 2: Slowness observed while loading Dashboard and Delay in scan processing for containers on UI/API [IM-12577] 3h 22m Container Security (CS), Vulnerability Management (VM)

Started Apr 09, 2026, 04:32 AM UTC· resolved Apr 09, 2026, 07:55 AM UTC

  1. investigating Apr 09, 2026, 04:32 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue where users will notice slowness while loading the Dashboard and a delay in scan processing for containers on the UI/API Further updates will be shared as they become available. The ticket reference for this incident is IM-12577.

  2. monitoring Apr 09, 2026, 05:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 09, 2026, 06:09 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 09, 2026, 07:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026 US Platform 2: VM Scan Processing Delays (IM-12576) 1d 13h Cloud Agent (CA), Vulnerability Management (VM)

Started Apr 08, 2026, 08:35 PM UTC· resolved Apr 10, 2026, 09:52 AM UTC

  1. investigating Apr 08, 2026, 08:35 PM UTC

    Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available. The ticket reference for this incident is IM-12576.

  2. investigating Apr 09, 2026, 07:58 AM UTC

    Qualys Cloud Operations team is still investigating the root cause. Further details will be provided as they become available.

  3. monitoring Apr 09, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2026, 09:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026 US Platform 3: New virtual, containerized and offline Scanner appliances not being created (IM-12574) 1h 51m Policy Audit (PA), Security Configuration Assessment (SCA), Vulnerability Management (VM)

Started Apr 07, 2026, 04:00 PM UTC· resolved Apr 07, 2026, 05:52 PM UTC

  1. investigating Apr 07, 2026, 04:00 PM UTC

    The Qualys Cloud Operations team is investigating an issue where users are unable to create new virtual, containerized, or offline scanner appliances. Further details will be provided as they become available. The ticket reference for this incident is IM-12574.

  2. monitoring Apr 07, 2026, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 05:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026 US GOV Platform 1: VMDR Host Asset API and WAS Reporting Impacted (IM-12572) 2h 54m Vulnerability Management (VM), Web Application Scanning (WAS)

Started Apr 07, 2026, 03:18 PM UTC· resolved Apr 07, 2026, 06:12 PM UTC

  1. investigating Apr 07, 2026, 03:18 PM UTC

    Qualys Cloud Operations is currently investing an issue impacting the performance of Host Asset API within VMDR as well as launching On Demand Reports (HTML, PDF) within the Web Application Scanning module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12572.

  2. monitoring Apr 07, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026 EU Platforms 2: PA/SCA Agent Backlog (IM-12571) 17h 22m Policy Audit (PA), Security Configuration Assessment (SCA)

Started Apr 07, 2026, 02:19 PM UTC· resolved Apr 08, 2026, 07:42 AM UTC

  1. investigating Apr 07, 2026, 02:19 PM UTC

    Qualys Cloud Platform Operations has identified an issue causing PA/SCA agent backlogs on EU Platform 2. Further updates will be shared as they become available. Ticket reference for this activity: IM-12571

  2. identified Apr 07, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Apr 07, 2026, 05:22 PM UTC

    We are currently investigating this issue.

  4. identified Apr 07, 2026, 08:01 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Apr 08, 2026, 07:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026 US Platform 2: VM Scan Processing Delays (IM-12565) 2d 13h Cloud Agent (CA), Vulnerability Management (VM)

Started Apr 03, 2026, 02:56 PM UTC· resolved Apr 06, 2026, 04:54 AM UTC

  1. investigating Apr 03, 2026, 02:56 PM UTC

    Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available. The ticket reference for this incident is IM-12565.

  2. monitoring Apr 04, 2026, 06:50 PM UTC

    Qualys Cloud Operations team has implemented the necessary corrective actions, and the lag is steadily decreasing. We are continuously monitoring the situation to ensure stability and optimal performance. Currently, we can confirm that new scans are being processed as expected and are progressing smoothly. We will continue to monitor the lag closely and provide ongoing updates. The ticket reference for this incident is IM-12565.

  3. resolved Apr 06, 2026, 04:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026 US Platform 3: Lag observed on vm-scan-events (IM-12567) 12h 13m Vulnerability Management (VM)

Started Apr 03, 2026, 02:10 AM UTC· resolved Apr 03, 2026, 02:24 PM UTC

  1. investigating Apr 03, 2026, 02:10 AM UTC

    Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM. Further details will be provided as they become available. The ticket reference for this incident is IM-12567.

  2. monitoring Apr 03, 2026, 07:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2026, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026 UK Platform 1: Patch Management Deployment Jobs Stuck in Queued State (IM-12566) 30m Patch Management (PM)

Started Apr 02, 2026, 04:29 PM UTC· resolved Apr 02, 2026, 05:00 PM UTC

  1. investigating Apr 02, 2026, 04:29 PM UTC

    The Qualys Cloud Operations team is investigating an issue where deployment jobs can be created but remain in the queue; however, newly created jobs are not appearing in the UI and are not taking effect in the application. Further details will be provided as they become available. The ticket reference for this incident is IM-12566.

  2. investigating Apr 02, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 02, 2026, 04:40 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 02, 2026, 04:42 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 02, 2026, 04:59 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Apr 02, 2026, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 1, 2026 All Shared Platforms: AWS Connector Validation failures [IM-12562] 4d 17h Connector Centralization, Connector Centralization, Connector Centralization, Connector Centralization and 10 more

Started Apr 01, 2026, 10:13 AM UTC· resolved Apr 06, 2026, 03:36 AM UTC

  1. investigating Apr 01, 2026, 06:55 AM UTC

    Qualys Cloud Platform Operations is investigating an issue causing Connector Validation Runscope failures in AWS Connector processing. Users may experience issues where endpoints are not reachable from AWS. Further updates will be shared as they become available.

  2. investigating Apr 01, 2026, 10:13 AM UTC

    Qualys Cloud Platform Operations is investigating an issue causing Connector Validation failures in AWS Connector processing. Users may experience issues when endpoints are unreachable from AWS. Based on current observations, AWS connectors will enter an ERROR state if any of the affected region are selected. Also, due to the same issue, AWS connectors are in a queued state on the US Platform 1 If me-south-1 (Bahrain) remains enabled in your multi-region connectors, the connector will enter an Error state and stop processing ALL regions, including healthy ones. This means your visibility into security posture will be completely lost across all AWS regions until it is resolved. Impacted regions: AWS Middle East (Bahrain) – me-south-1 As a workaround, customers/users can temporarily unselect this region until AWS services are fully restored. Immediate Action Required, to restore connector functionality for your other regions: 1. Navigate to TotalCloud → Connectors → [Your AWS Connector] 2. Click Edit Connector 3. Under Regions, uncheck me-south-1 (Bahrain) 4. Click Save 5. Connector will resume scanning other regions within 5-10 minutes Alternative (API): bash# Remove me-south-1 from connector regions curl -X PATCH https://api.totalcloud.io/v1/connectors/{connector-id} \ -H "Authorization: Bearer YOUR_TOKEN" \ -d '{"regions": ["us-east-1", "us-west-2", "eu-west-1"]}' # exclude me-south-1 AWS service status can be tracked here: https://health.aws.amazon.com/health/status Further updates will be shared as they become available. The incident ticket for reference is IM-12562.

  3. identified Apr 01, 2026, 10:56 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 04, 2026, 07:01 AM UTC

    A fix has been implemented and currently monitoring it. Note:- Please make a note that if a connector is in an error or queued state, please rerun to get appropriate results.

  5. resolved Apr 06, 2026, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 1, 2026 US Platform 2: Qualys UI Login Impacted [IM-12561] 1h 50m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 27 more

Started Apr 01, 2026, 04:22 AM UTC· resolved Apr 01, 2026, 06:12 AM UTC

  1. investigating Apr 01, 2026, 04:22 AM UTC

    US Platform 2 is currently experiencing issues with the UI login. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12561.

  2. monitoring Apr 01, 2026, 04:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 06:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2026 US Platform 2: Qualys API and UI Login Impacted [IM-12559] 2h 15m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 27 more

Started Mar 31, 2026, 10:28 AM UTC· resolved Mar 31, 2026, 12:44 PM UTC

  1. investigating Mar 31, 2026, 10:28 AM UTC

    US Platform 2 is currently experiencing issues with the Qualys API and the UI login. The Qualys Cloud Platform Operations team is actively investigating the API and login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12559.

  2. monitoring Mar 31, 2026, 10:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 12:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026 US Platform 1: Delay on Events in FIM UI (IM-12555) 15h 35m File Integrity Monitoring (FIM)

Started Mar 24, 2026, 06:38 PM UTC· resolved Mar 25, 2026, 10:14 AM UTC

  1. investigating Mar 24, 2026, 06:38 PM UTC

    Qualys Cloud Platform Operations is currently investigating a lag on one of the topics in FIM module causing a delay in the events being shown in FIM UI. Further updates will be shared as they become available. Ticket reference for this activity is: IM-12555

  2. monitoring Mar 24, 2026, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 24, 2026, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 24, 2026, 07:45 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 25, 2026, 10:14 AM UTC

    This incident has been resolved.

Read the full incident report →