Qualys incident

IN Platform 1: PC - UI services are impacted( IM-12578)

Critical Resolved View vendor source →

Qualys experienced a critical incident on April 9, 2026 affecting Policy Audit (PA), lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 06:43 AM UTC
Resolved
Apr 09, 2026, 09:54 AM UTC
Duration
3h 11m
Detected by Pingoru
Apr 09, 2026, 06:43 AM UTC

Affected components

Policy Audit (PA)

Update timeline

  1. investigating Apr 09, 2026, 06:43 AM UTC

    The Qualys Cloud Operations Team is investigating the issue causing access to the Policy Audit UI. Ticket reference for this activity: IM-12578

  2. investigating Apr 09, 2026, 07:45 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2026, 07:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 09:54 AM UTC

    This incident has been resolved.