Qualys incident

US Platform 1: Delay on Events in FIM UI (IM-12555)

Minor Resolved View vendor source →

Qualys experienced a minor incident on March 24, 2026 affecting File Integrity Monitoring (FIM), lasting 15h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 06:38 PM UTC
Resolved
Mar 25, 2026, 10:14 AM UTC
Duration
15h 35m
Detected by Pingoru
Mar 24, 2026, 06:38 PM UTC

Affected components

File Integrity Monitoring (FIM)

Update timeline

  1. investigating Mar 24, 2026, 06:38 PM UTC

    Qualys Cloud Platform Operations is currently investigating a lag on one of the topics in FIM module causing a delay in the events being shown in FIM UI. Further updates will be shared as they become available. Ticket reference for this activity is: IM-12555

  2. monitoring Mar 24, 2026, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 24, 2026, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 24, 2026, 07:45 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 25, 2026, 10:14 AM UTC

    This incident has been resolved.