Qualys incident

EU Platform 1: Container Security (CS) Users may experience a delay in scan processing for containers and images from API/UI [IM-12592]

Minor Resolved View vendor source →

Qualys experienced a minor incident on April 16, 2026 affecting Container Security (CS), lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 02:05 AM UTC
Resolved
Apr 16, 2026, 07:33 AM UTC
Duration
5h 28m
Detected by Pingoru
Apr 16, 2026, 02:05 AM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Apr 16, 2026, 02:05 AM UTC

    Impact : Container Security (CS) Users may experience a delay in scan processing for containers and images from API/UI. The customer may not able to view details of images that are scanned via CI/CD sensor. The Qualys Cloud Platform Operations team is actively investigating the issue on EU Platform 1. The ticket reference for this incident is IM-12592.

  2. monitoring Apr 16, 2026, 06:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 07:33 AM UTC

    This incident has been resolved.