Qualys experienced a minor incident on April 7, 2026 affecting Policy Audit (PA) and Security Configuration Assessment (SCA), lasting 17h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Policy Audit (PA)Security Configuration Assessment (SCA)
Update timeline
- investigating Apr 07, 2026, 02:19 PM UTC
Qualys Cloud Platform Operations has identified an issue causing PA/SCA agent backlogs on EU Platform 2. Further updates will be shared as they become available. Ticket reference for this activity: IM-12571
- identified Apr 07, 2026, 05:06 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Apr 07, 2026, 05:22 PM UTC
We are currently investigating this issue.
- identified Apr 07, 2026, 08:01 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 08, 2026, 07:42 AM UTC
This incident has been resolved.