Qualys incident

EU Platforms 2: PA/SCA Agent Backlog (IM-12571)

Minor Resolved View vendor source →
Started
Apr 07, 2026, 02:19 PM UTC
Resolved
Apr 08, 2026, 07:42 AM UTC
Duration
17h 22m
Detected by Pingoru
Apr 07, 2026, 02:19 PM UTC

Affected components

Policy Audit (PA)Security Configuration Assessment (SCA)

Update timeline

  1. investigating Apr 07, 2026, 02:19 PM UTC

    Qualys Cloud Platform Operations has identified an issue causing PA/SCA agent backlogs on EU Platform 2. Further updates will be shared as they become available. Ticket reference for this activity: IM-12571

  2. identified Apr 07, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Apr 07, 2026, 05:22 PM UTC

    We are currently investigating this issue.

  4. identified Apr 07, 2026, 08:01 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Apr 08, 2026, 07:42 AM UTC

    This incident has been resolved.

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