Qualys incident

US Platform 3: New virtual, containerized and offline Scanner appliances not being created (IM-12574)

Minor Resolved View vendor source →
Started
Apr 07, 2026, 04:00 PM UTC
Resolved
Apr 07, 2026, 05:52 PM UTC
Duration
1h 51m
Detected by Pingoru
Apr 07, 2026, 04:00 PM UTC

Affected components

Policy Audit (PA)Security Configuration Assessment (SCA)Vulnerability Management (VM)

Update timeline

  1. investigating Apr 07, 2026, 04:00 PM UTC

    The Qualys Cloud Operations team is investigating an issue where users are unable to create new virtual, containerized, or offline scanner appliances. Further details will be provided as they become available. The ticket reference for this incident is IM-12574.

  2. monitoring Apr 07, 2026, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 05:52 PM UTC

    This incident has been resolved.

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