Qualys incident

US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584)

Minor Resolved View vendor source →

Qualys experienced a minor incident on April 13, 2026 affecting Container Security (CS), lasting 20h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 10:28 PM UTC
Resolved
Apr 14, 2026, 06:59 PM UTC
Duration
20h 30m
Detected by Pingoru
Apr 13, 2026, 10:28 PM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Apr 13, 2026, 10:28 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that is causing delay in scan processing for containers via API/UI. Further details will be provided as they become available. The ticket reference for this incident is IM-12584

  2. monitoring Apr 14, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 06:59 PM UTC

    This incident has been resolved.