Qualys incident

US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584)

Minor Resolved View vendor source →
Started
Apr 13, 2026, 10:28 PM UTC
Resolved
Apr 14, 2026, 06:59 PM UTC
Duration
20h 30m
Detected by Pingoru
Apr 13, 2026, 10:28 PM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Apr 13, 2026, 10:28 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that is causing delay in scan processing for containers via API/UI. Further details will be provided as they become available. The ticket reference for this incident is IM-12584

  2. monitoring Apr 14, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 06:59 PM UTC

    This incident has been resolved.

Looking to track Qualys downtime and outages?

Pingoru polls Qualys's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Qualys reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Qualys alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Qualys for free

5 free monitors · No credit card required