Qualys incident

US Platform 2: Slowness observed while loading Dashboard and Delay in scan processing for containers on UI/API [IM-12577]

Minor Resolved View vendor source →
Started
Apr 09, 2026, 04:32 AM UTC
Resolved
Apr 09, 2026, 07:55 AM UTC
Duration
3h 22m
Detected by Pingoru
Apr 09, 2026, 04:32 AM UTC

Affected components

Container Security (CS)Vulnerability Management (VM)

Update timeline

  1. investigating Apr 09, 2026, 04:32 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue where users will notice slowness while loading the Dashboard and a delay in scan processing for containers on the UI/API Further updates will be shared as they become available. The ticket reference for this incident is IM-12577.

  2. monitoring Apr 09, 2026, 05:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 09, 2026, 06:09 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 09, 2026, 07:55 AM UTC

    This incident has been resolved.

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