Qualys incident

US GOV Platform 1: VMDR Host Asset API and WAS Reporting Impacted (IM-12572)

Minor Resolved View vendor source →

Qualys experienced a minor incident on April 7, 2026 affecting Vulnerability Management (VM) and Web Application Scanning (WAS), lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 03:18 PM UTC
Resolved
Apr 07, 2026, 06:12 PM UTC
Duration
2h 54m
Detected by Pingoru
Apr 07, 2026, 03:18 PM UTC

Affected components

Vulnerability Management (VM)Web Application Scanning (WAS)

Update timeline

  1. investigating Apr 07, 2026, 03:18 PM UTC

    Qualys Cloud Operations is currently investing an issue impacting the performance of Host Asset API within VMDR as well as launching On Demand Reports (HTML, PDF) within the Web Application Scanning module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12572.

  2. monitoring Apr 07, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 06:12 PM UTC

    This incident has been resolved.