Qualys incident

UK Platform 1: Patch Management Deployment Jobs Stuck in Queued State (IM-12566)

Minor Resolved View vendor source →
Started
Apr 02, 2026, 04:29 PM UTC
Resolved
Apr 02, 2026, 05:00 PM UTC
Duration
30m
Detected by Pingoru
Apr 02, 2026, 04:29 PM UTC

Affected components

Patch Management (PM)

Update timeline

  1. investigating Apr 02, 2026, 04:29 PM UTC

    The Qualys Cloud Operations team is investigating an issue where deployment jobs can be created but remain in the queue; however, newly created jobs are not appearing in the UI and are not taking effect in the application. Further details will be provided as they become available. The ticket reference for this incident is IM-12566.

  2. investigating Apr 02, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 02, 2026, 04:40 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 02, 2026, 04:42 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 02, 2026, 04:59 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Apr 02, 2026, 05:00 PM UTC

    This incident has been resolved.

Looking to track Qualys downtime and outages?

Pingoru polls Qualys's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Qualys reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Qualys alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Qualys for free

5 free monitors · No credit card required