Qualys incident
Platform: UK1, US4, US5, KSA, AE, EU3, AU : Tag Based [QQL] Queries Not Returning Expected Assets (IM-12569)
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)AssetView (AV)AssetView (AV)AssetView (AV)AssetView (AV)AssetView (AV)CertView (CERT)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Vulnerability Management (VM)Unified Dashboard (UD)Vulnerability Management (VM)Vulnerability Management (VM)Unified Dashboard (UD)Unified Dashboard (UD)Unified Dashboard (UD)Vulnerability Management (VM)Unified Dashboard (UD)Unified Dashboard (UD)Unified Dashboard (UD)
Update timeline
- investigating Apr 09, 2026, 12:18 PM UTC
Customers running tag-based QQL queries in the VMDR Vulnerabilities tab and in GAV/CSAM may observe that some assets are not being returned in the results. This issue is impacting multiple dashboards, widgets, and all users.
- monitoring Apr 09, 2026, 11:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2026, 05:44 PM UTC
This incident has been resolved.
Looking to track Qualys downtime and outages?
Pingoru polls Qualys's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Qualys reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Qualys alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Qualys for free
5 free monitors · No credit card required